Wherever you are, and whatever you need, our Customer Service Specialist teams in the US and MEXICO are here to support you. 

Our team is available:

EMAIL: info@dguoworld.com

PHONE: (720) 213-4580

• 💬Email Support: Monday to Saturday | 09:30–19:30 GMT, allow 1-3 business days
• ☎ Phone Support: Monday to Friday 09:30–19:30 GMT, with voicemail facility until 22:30 GMT 

We’re closed on Sundays – but don’t worry:

• You can also explore our Help Centre & FAQs for quick answers 

Resolutions

Please do not hesitate to contact Customer Experience at info@dugoworld.com . We welcome all feedback and enquiries and will work with you to resolve your query. If we are unable to resolve the issue, please consult the European Online Dispute Resolution platform, which provides information about alternative dispute resolution and may be of interest to you.